Soluciones De Sourcing


Soluciones De Sourcing


Falabella Review by: Jennifer Stepniowski, Regional Operations Manager, Pro QC International

Salvatore Falabella opened the first large tailor shop in Chile in 1889, with incorporation of home products and the evolution as a department store occurring in 1958. Since then, Falabella has become a retail industry leader, gone public on the Chilean stock exchange, purchased Home Depot in Chile and merged with Sodimac. Headquartered in Santiago, Falabella is now diversified within several industries, including retail, home improvement, financial, real estate and travel, with operations in Chile, Peru, Argentina and Colombia.

Pro QC has partnered with Falabella since July of 2008, primarily providing product inspections of hard goods such as furniture (futon beds, leather sofas, metal chairs, tempered glass, etc.). Inspections for Falabella are conducted throughout Malaysia and China.

Mr. Bob Chen, Hard Goods, Merchandise and QC Manager at Falabella’s Shanghai office, provided us with some personal insight into the Pro QC partnership. He advised that “as part of the commitment to build up a universal standard of quality control, we decided to partner with Pro QC to apply comprehensive inspections on all shipments from the Asia Pacific region. The goal is to achieve a higher level of customer satisfaction, which is always our mission.”

When asked what separates Pro QC from other providers, Mr. Chen added that “Pro QC’s inspection reports include more specific details, which makes it easier for us to understand and track the inspection process and results. Through the inspection activities, we see extensive information about the suppliers, such as warehouse management, production scales, manpower, etc. We also acquire advice from Pro QC regarding solutions to improve product quality and delivery schedule.”

At Pro QC, we truly enjoy being a part of our client’s quality assurance initiatives and get satisfaction in knowing that we play an important role within their supply chain.

For more information regarding Falabella, visit their website at For more information regarding Pro QC’s suite of third-party quality services, visit or contact an account manager directly.

Return to Client Stories




Sie wünschen ein Angebot oder wollen eine Dienstleistung buchen?

Gerne geben wir Ihnen weitere Informationen zu unseren Qualitätslösungen. Bitte füllen Sie dieses Formular aus, um uns zu kontaktieren. Wir werden Ihnen schnellstmöglich antworten.

    Datei hochladen (doc, docx, pdf, jpg or PNG, maximaile Dateigröße 5MB)

    Durch die Kontaktaufnahme mit Pro QC International stimmen Sie unserer Datenschutzrichtlinie zu

    Kontaktieren Sie uns per E-Mail

    Kontaktieren Sie uns per Telefon

    Folgen Sie uns auf

    Erfahrung und Zuverlässigkeit

    Seit 1984 bietet Pro QC Qualitätssicherung, Ingenieure und Beratung an.

    Globale Präsenz

    Wir bieten Qualitätslösungen in über 88 Ländern an und bauen unser Netzwerk kontinuierlich aus.

    Schnelligkeit und Flexibilität

    Wir bieten Ihnen detaillierte Berichte online innerhalb von 24 Stunden nach Abschluss des Auftrags zur Verfügung.


    Unser globales Ingenieurteam verfügt über die erforderliche Branchenkompetenz, um Qualität und Konformität zu überprüfen.

    Pro QC



    +1 813 252 4770


    +52 81 2721 0928

    Indien & Südasien

    +91 120 4291971

    Deutschland & Osteuropa

    +49 172 38 759 50

    Europa, Mittlerer Osten & Afrika

    +33 9 7303 6784

    Asien & Asien-Pazifik

    +886 2 2832 2990

    Kontaktieren Sie uns per E-Mail



    Global Coverage experiencia local Local Expertise

    © 2022 Pro QC International | Datenschutz | Nutzungsbedingungen | AGB